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Action needed — Mom needs your attention
Bernie caught a high-risk scam attempt. Mom is safe — see what to do below.
Threats Blocked
14
This month
Active Alerts
2
Need your attention
Checks Today
3
Mom texted Bernie
Protected Elders
2
Mom & Dad
Alerts Feed
What Bernie caught — and exactly what to do
View all history →
Margaret (Mom) · Today, 2:41 PM
Social Security Impersonation Scam
Mom texted Bernie — threat blocked before she could respond
HIGH RISK
Mom received a text claiming her Social Security Number was suspended and she must call immediately to "restore" it. Bernie flagged this as a government impersonation scam and told Mom not to call.
Recommended Action
Call Mom now to reassure her. Do NOT call the number in the text. If worried, Mom can call SSA directly: 1-800-772-1213.
Margaret (Mom) · Today, 11:18 AM
Tech Support Scam
Mom texted Bernie a screenshot — threat identified
HIGH RISK
Mom's browser showed a fake Microsoft virus warning with a phone number to call. Scammers use these pop-ups to access victims' computers and steal banking info. Bernie told Mom to close the browser and ignore the number.
Recommended Action
Confirm with Mom that she did NOT call the number or allow remote access. If she did call them — contact her bank immediately and change her passwords.
Harold (Dad) · Yesterday, 4:03 PM
Fake Package Delivery Phishing
Dad texted Bernie about a suspicious link
MEDIUM RISK
Dad received a text saying "Your FedEx package requires a $2.99 fee" with a link to enter payment details. Bernie flagged this as a phishing attempt — Dad did not click.
Recommended Action
Good news — Dad checked with Bernie before clicking. No action needed unless he already entered card info. Give Dad a thumbs up for checking!
Margaret (Mom) · Mar 4, 10:22 AM
Prize / Lottery Scam
Marked resolved by you on Mar 4
RESOLVED
Mom got an email saying she won a $500 Amazon gift card and just needs to "verify her identity" to claim it. Bernie flagged it as a prize scam. Mom deleted the email.
Action Taken
Mom deleted the email. No further action needed. Marked safe on Mar 4.
Resolved — all clear
Bernie App
Let your parents text Bernie anytime
Margaret
I got a weird email about my Medicare...
Bernie
That's a scam. Medicare never emails you about your benefits. Delete it — you're safe! 💙
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Your Plan
Family plan — full protection, 2 elders
Family Plan · Most Popular
Monthly cost $9.99 / mo
Next billing date April 6, 2026
Protected elders 2 of 3 used
Fraud checks this month Unlimited
Payment method Visa ···· 4242